PA Lemon Law Blog

Tom, a retired older individual, purchased a 2005 Mercury Grand Marquis in April of 2005.  Tom expected that this vehicle would be the last new vehicle that he would purchase, based upon his limited need for transportation in his retirement years.

Unfortunately for Tom, the Grand Marquis began having transmission problems within 6 months of ownership.  The first 2 times Tom took the vehicle in for repairs, the dealer could not find a problem, stating “vehicle works as designed”.  Tom knew that something was wrong, but didn’t know what to do.  He continued to drive the vehicle and encountered a transmission problem again.  This time, the dealer found the problem and replaced the entire transmission.  Tom felt that the matter was over and his vehicle would work as new. 

Within a matter of months, the new transmission began to act up again.  After a few repair attempts resulted in  another transmission replacement, Tom finally began to feel that he had a lemon.  Tom contacted our office and initially we were unable to effect a settlement with Ford/Mercury.  For reasons that we could not figure, Ford would not acknowledge that Tom’s vehicle was defective. 

Our next step was to commence litigation against Ford under the PA Lemon Law, the Magnuson Moss Warranty Act and the Pennsylvania Unfair Trade Practices and Consumer Protection Law.  Within a matter of 60 days of filing the lawsuit, we were able to procure a fair and just settlement with Ford for Tom’s problems, including the payment of attorney fees.