In January of 2008, Ken leased a new Chevrolet Trailblazer. It may have been a little more vehicle that he could afford, but he felt that the price would guarantee a great running vehicle.
Within a matter of 30 days, the transmission on the trailblazer began to slip. The first repair attempt did not solve the problem, even though the dealer had the vehicle for 16 days. Neither the second or third repair attempts solved the problem either. The fourth repair attempt, where GM had the vehicle for 31 days, did solve the transmission problem. Ken was not sure whether he wanted to keep the vehicle any longer due to its history, and he wasn’t sure if he had a claim as the vehicle was fixed, at least for now.
Luckily, Ken contacted our office with his concerns. We instituted a claim with GM, and after a few weeks, concluded a settlement where Ken received cash compensation (plus attorney fees) for his troubles and continues to own the vehicle. As the vehicle continues to work as designed, Ken has come out very much ahead in the game. To all of you out there in the same situation, please know that you can still present a claim even if the dealer/manufacturer fixes your vehicle. Once they fail to make a repair within the given parameters under the PA Lemon Law, you have a claim, whether they ultimately fix the vehicle or not.
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